Zoom Phone: Cloud telephony integrated within the Zoom platform
Unlock the power of cloud telephony with Zoom Phone — the business phone that does more than ring. Upgrade your communication infrastructure and embrace flexible, secure, and cost-effective telephony built for the modern workforce. AI included.
Say Hello to Zoom Phone
Zoom Phone is seamlessly integrated into the user-friendly Zoom platform. With over 10 million users worldwide and a 99.999% uptime SLA, Zoom Phone delivers enterprise-grade reliability without the complexity of legacy systems.
Experience flexible phone solutions, crystal-clear audio, built-in AI, and comprehensive features, wherever you are.
Case Study:
Optimal teamwork
with Zoom Phone
The internationally operating AmbaFlex is growing fast, which is why it recently switched to a completely new telephony system based on Zoom Phone. To provide a unified solution for all employees worldwide, Duppal was engaged.
Zoom Phone features
Zoom Phone offers a cost-effective, flexible telephony solution with global coverage, high audio quality, and numerous features — all in one app for telephony, video, meetings, and chat.
Central Mangement System
Zoom Phone simplifies your telephony environment. With a single intuitive dashboard, you get complete control over your phone usage. Reserve a number block and only pay for the numbers you actually use. IT administrators can manage the full environment, onboard new employees, and handle peak call volumes, all without the stress.
One Platform
Combining Zoom Phone with other Zoom solutions for meetings, webinars, and conference rooms lets you consolidate all your business communications into a single platform. Easily switch between a chat message, a voice call, and a video conference without leaving the app. This provides a clear overview and significantly reduces costs.
Bring your own carrier
Do you already have a cost-effective contract with your current telephony provider? Bring your carrier along and connect it to Zoom Phone. This allows you to benefit from attractive rates and the full advantages of Zoom Phone for both users and administrators, with no disruption to your existing PSTN setup.
For the Hybrid Workforce
With Zoom Phone, you enjoy all the benefits of cloud telephony: free calls within your own network, the ability to use fixed telephone numbers outside the office, and Push-to-Talk for real-time team communication. A perfect solution for home workers and the hybrid workforce.
Virtual fax
Send and receive faxes directly with your Zoom Phone number, without any additional hardware. A seamless, modern fax experience built into the platform you already use every day.
Built-in AI: smarter telephony from day one
Zoom Phone comes with powerful AI capabilities included — no extra licences required for standard plans.
AI Companion — smart call assistance
Zoom’s AI Companion provides real-time call summaries, automated voicemail transcription, action item extraction, and live note-taking during calls. Spend less time on admin and more time on the conversations that matter.
Zoom Phone AI Concierge – 24/7 always-on
Set up a virtual AI receptionist to greet callers, answer questions, book appointments, and route callers to the right team — automatically, around the clock. No waiting, no missed calls.
Zoom Phone for your organization
A step-by-step approach
Duppal has been awarded the official ‘Zoom Phone Certified Integrator’ certification: a recognition from Zoom that we are very proud of. To qualify for the certificate, you must meet strict requirements, including having multiple certified UCaaS/telephony specialists and outstanding customer references. When you work with Duppal, you are working with a partner that Zoom itself trusts to deliver.
We help your organization to develop and implement your cloud telephony solution step by step.
1. We make an assessment of the current situation
2. We create a technical and functional design
3. Together with you, we organize a proof of concept
4. We take care of the implementation
5. We offer 24/7 support via our Managed Services proposition
Popular Zoom solutions
Zoom offers various collaboration tools that can be used company-wide.
All tools guarantee the same user-friendly experience and contribute to objectives and profitability.
Zoom Webinars
The premier tool for live and on-demand virtual events for marketing, education and internal communication.
Zoom Workplace
Online collaboration and video conferencing has never been easier! With Zoom Workplace, teams can work together effectively anytime, anywhere.
Workvivo
Transform the digital employee experience. The best cultures are built with Workvivo!
We are delighted that Duppal has received the Zoom Phone Integrator certification. With their strong focus on functional implementations, Duppal’s experts can offer customers the full Zoom UC portfolio globally, from meetings to webinars to Rooms to telephony.
Ready to call without limits?
Duppal guides you to cloud telephony solution.
