Structural support for virtual collaboration
Duppal continues to support you even after the adoption phase. This way we ensure that virtual collaboration is and remains successful. Our Meet Duppal team is available for technical or user questions, new collaboration scenarios and refresher training. That's the advantage of managed services for collaboration tools.
Accessible support for the entire organization
Meet Duppal is a team of passionate and experienced specialists who, together with you, will ensure that virtual collaboration is effective and successful. An accessible point of contact that pays attention to the users and knows what is going on in your organization. With a Meet Duppal support contract, you benefit from a strong SLA and much more.
Our Meet Duppal team of specialists is ready to answer your user questions every day. Do you have a new scenario you want to use your collaboration tool for? Meet Duppal is happy to help you out.
Using smart analytics, we keep our finger on the pulse when it comes to the use of the tool(s) within your organization. This way, we ensure that it always reflects any changes in your organization.
As a customer of Duppal you have access to our extensive Meet Duppal room. In this online platform you have a direct line to our specialists and we provide you with the latest product updates, analytics, project information and support.
The Meet Duppal team ensures a proper technical implementation of your UC solution. For technical questions and issues, please contact our experienced helpdesk. We always ensure fast incident resolution times.
Allow us to unburden you
Meet Duppal is a comprehensive support service for organizations. A team of specialists unburdens you, supports you with incidents and user questions and provides knowledge about your UC solution. All this in a customer-friendly way, with the aim of making meetings within your organization enjoyable and effective.
“We worked with Duppal to successfully link our meeting rooms to Microsoft Teams meetings using the Pexip CVI. Our users can now join the meetings with a single action."
Hans de Haan - IT Manager at ONE-Dyas
The Duppal Toolbox
You can rely on us for support with high tech collaboration tools from the best manufacturers in the field: Cisco Webex, Pexip and Zoom.
Cisco Webex offers a broad and secure collaboration portfolio, with numerous variants that are optimized for your work processes.
Pexip is a reliable platform that allows you to connect your video conferencing rooms to numerous meeting tools, including Microsoft Teams.
With Zoom, you get a collaboration platform with endless possibilities, high user satisfaction and worldwide coverage.