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Agentic AI is here. It’s already making decisions for your business
AI no longer just answers questions. It acts, decides, and shapes how organisations move forward. Rutger Zeldenrijk on the shift to agentic AI for businesses, administrative drift, and the question almost nobody is asking: when AI makes the wrong call, who answers for it?
When the Answer Exists But Nobody Finds It: The Case for Smarter Virtual Agents in Education
43% of chatbots fail to resolve user issues. For universities, hospitals, and care organisations serving large and diverse populations, that number has real consequences. Here is what the research says, and what good implementation actually looks like.
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