About this Masterclass:
Today’s support landscape faces numerous challenges: long waiting times, impersonal interactions, and missed insights. Imagine if your Contact Center could overcome these, becoming agile, responsive, and deeply customer-centered. In this masterclass, experts Axel Albrecht (Sales Executive, Duppal) and Laura Ball (CX AI Lead EMEA, Zoom) reveal how AI-driven solutions can transform your Contact Center, creating a seamless experience that your agents and customers will love.
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