Strategy & Design
Virtual collaboration is now the norm: colleagues working from home, teams partnering with freelancers across continents, and client meetings happening from every corner of the world. To keep that collaboration smooth, reliable, and human, organizations need a clear strategy and a thoughtful design. When the foundation is proper, communication becomes effortless, teams stay aligned, and hybrid work stops feeling like a compromise.
Designing an Optimal Zoom Architecture
Successful virtual collaboration starts with a solid strategy and a well-designed technical architecture. Which communication platform fits your landscape? How should identity, security, devices, and workflows connect? And how do you ensure that users actually adopt the tools you roll out?
Zoom offers a robust ecosystem for hybrid work, but real value only emerges when the platform is aligned with your IT architecture and organisational structure. With more than 20 years of experience in digital collaboration, Duppal helps you design a future-ready Zoom environment — from strategic requirements to technical design and adoption planning.
Duppal Strategy & Design
In four steps
1. Mapping out your objectives
Collaboration tools should contribute to your business goals in the best way possible. First, we look at what processes work and at which workflows can be improved. Then we map out your business requirements.
2. Interviews with users
We involve the tools’ end users in the process. By involving them at an early stage, we ensure they feel they are part of the process of implementing the right solution. This will make adopting the tool much easier.
3. Create collaboration scenarios
By conferring with colleagues from various departments, we develop an overview of all possible collaboration scenarios. For each scenario, we assess whether your current solutions already support it or requires a new tool or way of working.
4. Exploring the market
Now that we have a clear picture of your colleagues’ requirements, we will begin working with your IT team on the technical specifications. Thanks to our extensive market knowledge and experience with various tools, we can also help with RFPs and, if required, provide support for a Proof of Concept.
Customer Case
Inside Irdeto’s New Blueprint for Global Collaboration
When global security specialist Irdeto saw collaboration collapse across teams in Amsterdam, Beijing, and San Francisco, they realized their communication tools were holding them back. Meetings were hard to schedule, quality was inconsistent, and employees were growing frustrated.
Together with Duppal, Irdeto rebuilt its collaboration environment through a structured seven-step approach: understanding user needs, designing a secure architecture, testing solutions, and guiding a company-wide rollout with targeted adoption training.
The impact was immediate. Employees embraced Zoom almost instantly, satisfaction rose to 99%, and the company now runs more than 8,500 productive meetings each month.
“The analysis phase clearly showed that our employees needed a tool that would always do the job and would be easy to use. We had to turn frustration into happiness.”
Peter Oggel – Chief Technology Officer at Irdeto
Read the full story
Team-up with Duppal
Zoom Partner #1 in the Benelux
Duppal scores top honors in Zoom’s partner program. With our extensive know-how across the entire Zoom lineup, we’re meeting the most demanding standards for reseller value. Our clients can rely on Duppal’s specialized support – as always, officially Zoom-approved!
Ready for strategic impact?
With Duppal, Zoom becomes part of a clear collaboration strategy.
We design a setup that aligns with your systems, workflows, and security requirements — and help your teams adopt it with confidence.
A strong design makes Zoom work the way your organisation works at its best.