Duppal Managed Services
Keeping Zoom performing at its best takes more than a smooth implementation. With Duppal Managed Services, your Zoom environment stays secure, reliable, and continually optimized, every day, for every user.
What to expect?
Zoom evolves fast. New features roll out monthly, security requirements shift, teams change, and usage grows. Without ongoing management, settings drift, adoption drops, and performance declines.
Most IT teams already juggle dozens of business-critical applications. It’s unrealistic to expect them to master Zoom on top of everything else.
As a Zoom Platinum Partner with years of hands-on implementation expertise, Duppal knows how to keep Zoom stable, secure, and fully aligned with your organisation’s needs.
We take full responsibility for the technical, functional, and adoption side of Zoom — monitoring, updating, training, and continuously optimizing.
Your users stay happy, your IT team stays focused on what matters, and Zoom becomes a platform that delivers more value every single month.
Duppal Managed Services
The benefits
A platform that keeps getting better
Zoom updates almost every month — new features, security patches, AI enhancements. We track them, test them, and apply them safely, so your organization benefits immediately without disruption or risk.
Clear insights, measurable ROI
Quarterly reviews reveal usage patterns, adoption rates, security posture, and opportunities for improvement.
You’ll see precisely where Zoom delivers value — and how to increase it strategically.
Optimize in-person time
We proactively monitor usage, capacity, configurations, and security trends. This allows us to fix bottlenecks and misconfigurations long before they affect your meetings, calls, or customer workflows.
Adoption that actually sticks
Tools only add value when people know how to use them. We onboard new employees, retrain teams when features change, and help your organisation get the most out of Meetings, Phone, Rooms, AI Companion, and more.
The Duppal Approach …
Buzzing. Zooming. Fast. Focused and Proven.
We map your needs, workflows and security requirements.
We design the perfect Zoom setup - smart, safe and scalable.
We configure, migrate and train your teams to use Zoom with confidence.
We monitor performance and fine-tune as your organisation evolves.
Ongoing helpdesk and admin support keep everything running flawlessly
Customer Case
Managed Services Through the Eyes
of an IT Manager
A rapidly growing international energy company depended heavily on Zoom for daily operations. For the IT manager, the workload became unmanageable: settings drifted, licences were misaligned, new employees weren’t onboarded properly, and Zoom-related support tickets were piling up.
Despite her expertise, the pace of updates and the volume of day-to-day configuration work were simply too much for one team to absorb.
That’s when she brought in Duppal.
With Managed Services, we took full ownership of operational tasks, including provisioning and licence management to support optimization, as well as user training.
The impact
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Higher reliability and fewer disruptions
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Cleaner licence usage and lower communication costs
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Faster adoption of new features, including AI Companion
Today, Zoom runs the way the IT manager always intended. The platform is stable, predictable, and manageable — and she appreciates the proactive insights and concrete recommendations we provide to keep leadership aligned and the environment future-ready.
Team-up with Duppal
Zoom Partner #1 in the Benelux
Duppal scores top honors in Zoom’s partner program. With our extensive know-how across the entire Zoom lineup, we’re meeting Zoom’s most demanding standards for reseller value. Our clients can rely on Duppal’s specialized support – as always, officially Zoom-approved!
The Zoom Experience
Zoom’s platform consists of various collaboration tools that can be used company-wide. All tools offer the same user-friendly experience.
Zoom Meetings
The world’s most trusted video platform for collaboration.
Zoom Phone
A flexible cloud telephony solution across borders.
Zoom Team Chat
Instant, secure communication that keeps teams in sync.
Zoom Mail & Calendar
All communication tools integrated in one seamless workspace.
Zoom Rooms
Hybrid-ready meeting rooms designed for smart collaboration.
Zoom Workspace Reservation
Easily book desks, rooms and shared spaces through Zoom.
Zoom Digital Signage & Kiosk
Share announcements and updates across your physical workspace.
Zoom Workvivo
Bring culture, communication and engagement together in one platform.
Virtual Agent
Conversational AI support 24/7
Contact Center
Streamlined, AI-driven customer interactions
Zoom Events
Multi-day virtual or hybrid events
Zoom Webinars
Professional virtual broadcasts and presentations
Ready for Managed Services?
With Duppal, your Zoom environment continues to improve long after go-live.
We monitor performance, manage updates, support your users, optimise settings, and keep every tool running smoothly — so your organisation always gets the most out of Zoom’s intuitive, company-wide collaboration platform.