mIND THE GAP, FOCUS ON THE USER
CHOOSING AND IMPLEMENTING A COLLABORATION TOOL THAT PEOPLE WILL ACTUALLY USE
Your organization can only fully benefit from modern technology, when you are able to brigde the gap between IT and the business. Although the collaboration tool of your choice may meet your high IT-standards, that does not mean it matches the needs of the end-user or the business. The outcome: you are stuck with expensive software licenses that are not used within the organization, users end up unsatisfied and disappointed and the gap remains.
So how do you make sure that both you, the business and the users are happy with a collaboration tool? It all comes down to user adoption: people need to accept and embrace the new tool in order to start using it. In this white paper we provide you with insights and tips for these three elements of user adoption:
- General user requirements of a world class collaboration tool
- Making sure a tool fits the needs of the business and the end users
- Creating awareness, understanding and acceptance of the tool
Download the white paper for practical tips and insights!