Duppal blog

Vraagstukken rondom Unified Communications en Collaboration (UC&C) zullen binnen elke organisatie periodiek naar boven komen. De manier van werken van medewerkers verandert, bestaande technologie veroudert en de markt van samenwerkingstools is voortdurend in ontwikkeling. Dat maakt dat je als organisatie de huidige infrastructuur en tooling regelmatig onder de loep moet nemen; waar staan we nu en hoe gaan we verder? Dit lijkt in eerste instantie vooral een IT-vraagstuk, maar is eigenlijk een organisatie-breed project. Effectieve communicatie en samenwerking zijn tenslotte een wezenlijk onderdeel van de dagelijkse business en, mits goed ingeregeld, kunnen daadwerkelijk strategisch voordeel opleveren ten opzichte van de concurrentie. Hoe bepaal je de strategische koers op het gebied van UC&C binnen jouw organisatie? In dit blogartikel help ik je op weg.

Nowadays many companies shift from a traditional PBX telephone system to Skype for Business. It’s time to say goodbye to desk phones and take workplace collaboration to the next level. But as with any software acquisitions, there are a few factors that have to be taken into account when implementing Skype for Business. The transition is quite extensive, impacting both your IT department as the entire organization. Only when implementation is carefully thought out and planned, Skype for Business will prove its worth.  A Skype for Business consultant can help you do just that. In this blog, I will tell you more about the areas of concern when implementing Skype for Business and the role of the Skype for Business consultant.

Buying new software and getting money with it, it almost sounds too good to be true. Yet, it may become a reality when purchasing Microsoft software like Skype for Business or Office 365. For many years, Microsoft has been offering Business Incentive Funds (BIF) to customers to support project expenses. You can use the funds, often in the form of credits or vouchers, to hire third-party consultants to help you successfully roll out Skype for Business or Office 365 within your organization. It proofs that Microsoft considers user adoption as a key factor in the success of their software. In this blog, I will tell you more about why and how Microsoft pays for Skype for Business or Office 365 adoption and rollout.

In one of our previous blogs, I explained how to choose collaboration software that fits the needs of the organization and the end user. This, in fact, is the start of successful user adoption of the software. If you managed to choose a great tool, you could move on to the exciting part: launching the tool within your organization! To actually start using the software, people need to be aware of its existence and its benefits, understand how to work with it, and accept it as a part of their daily work routine. Hence, you have to create a sense of confidence and personal ownership with the users that paves the way for adoption. This starts with a great introduction of the collaboration software within the company. In this blog, I provide you with promotion tips that will help you create awareness for your new collaboration tool.

We all know the story about the Dutch Police that bought 3 million worth of software licenses that have never been used. It’s probably the worst nightmare of every software purchaser. However, to prevent this kind of horror scenarios, it takes more than careful administration. In fact, the real challenge is making the step from software purchase to actual usage. How do you convince your employees to start using your software? When it comes to collaboration and UC tools, your organization and staff will benefit the most when the tool is well integrated into daily work-life. To achieve this, you have to look beyond core technology and focus on the user. In this blog, we will explain the first step in achieving tool usage: choosing and selecting a collaboration solution that fits the needs of the business and its users.